Seasonal Customer Experience Associate – Airport Rentals

National Car Rental; Gypsum (CO); On-site; USD 32,000 - 34,000; Part time

Job summary

National Car Rental at Eagle County Airport in Gypsum, CO is seeking a Seasonal Customer Experience Representative. You will assist customers with reservations, explain rental terms and vehicle options, and help with directions and local information.

The role requires greeting customers professionally and ensuring smooth rental experiences. The position is paid at $23.50 per hour, with shifts including evenings and weekends, and offers the opportunity to gain experience in a busy airport

Qualifications

• High School Diploma or GED required.
• Must be able to communicate effectively with customers.
• Ability to handle multiple tasks and stay organized.

Responsibilities

• Greet customers in a professional, friendly, and timely manner.
• Explain rental terms, vehicle features, and optional protection products to customers.
• Assist with directions, maps, and local information for customers.
• Answer reservations and rate quote inquiries; provide information and resolutions.
• Manage callback and other outbound calls as needed.
• Inspect vehicle condition upon return and report issues.
• Notify management of any customer or vehicle problems.
• Participate in on‑the‑job or classroom training opportunities.
• Clean vehicles when applicable.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High School Diploma or GED

Job description

National Car Rental at Eagle County Airport in Gypsum, CO is seeking a Seasonal Customer Experience Representative. You will assist customers with reservations, explain rental terms and vehicle options, and help with directions and local information.

The role requires greeting customers professionally and ensuring smooth rental experiences. The position is paid at $23.50 per hour, with shifts including evenings and weekends, and offers the opportunity to gain experience in a busy airport