Seasonal Customer Experience Pro — Airport Rentals

Enterprise Holdings; Phoenix (AZ); On-site; USD 28,000 - 30,000; Full time

Job summary

Enterprise Mobility is hiring a Seasonal Customer Experience Representative at the Sky Harbor Airport Rental Car Center to deliver friendly, efficient service and guide customers through the rental process. The role requires meeting customers, explaining terms and features, and offering additional services.

Shifts are scheduled across a 40-hour workweek with a seasonal period starting in October 2026 and lasting up to 180 days.

Qualifications

• Must be at least 18 years of age.
• Minimum of 2 years of customer service experience within the last 5 years.
• Minimum of 2 years of sales experience.
• Valid driver's license with no more than 2 moving violations or at-fault accidents within the last 3 years.
• No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years.
• Authorized to work in the United States without sponsorship now or in the future.
• Seasonal position lasting no more than 180 days starting October 2026.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner.
• Provide superior customer service by explaining rental terms and options.
• Suggest optional protection products, upgrades, fuel options and other equipment.
• Assist customers with directions, maps, and local information.
• Handle reservations, rate quotes, and general inquiries by phone or in person.
• Assist to assess vehicle condition upon return and coordinate with management as needed.
• Maintain regular attendance and punctuality, and perform backup duties as assigned.

Skills

Customer service

Sales experience

Professional demeanor

Job description

Enterprise Mobility is hiring a Seasonal Customer Experience Representative at the Sky Harbor Airport Rental Car Center to deliver friendly, efficient service and guide customers through the rental process. The role requires meeting customers, explaining terms and features, and offering additional services.

Shifts are scheduled across a 40-hour workweek with a seasonal period starting in October 2026 and lasting up to 180 days.