Seasonal Breakfast Host/Hostess – Mountain Resort

Alterra Mountain Company

Solitude (MD)

On-site

USD 19,000 - 25,000

Part time

6 days ago

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Benefits offered by this job

Wasatch Mountains work setting

Access to Alterra Mountain CompanyDest

Free Solitude season pass for you

Discounts on lift tickets

Discounts on food, rentals, retail, &|

Medical, dental, vision, and life保险

Pro deals with outdoor brands

Generous 401(k) with company match

Employee Assistance Program

Job summary

Solitude Mountain Resort is seeking a friendly Restaurant Host/Hostess for a seasonal, part‑time role. You will greet guests, manage reservations, seat parties, and help ensure a smooth dining flow in a busy mountain setting.

This position runs from Nov 26 through May 27, with hourly pay and benefits through Alterra Mountain Company, including access to destinations, season passes, and employee discounts. Join a team that values guest service, organization, and a positive attitude during peak

Qualifications

Excellent interpersonal and communication skills.
Strong organizational abilities and attention to detail.
Positive attitude and ability to remain composed during busy times.
Customer-focused mindset and the ability to create a welcoming atmosphere.
Proficiency in handling cash transactions and basic computer systems.
Multitasking capability to manage reservations, seating, and guest inquiries simultaneously.
Flexibility to work during peak hours, weekends, and holidays.
Previous experience in a customer-facing role, preferably in the hospitality industry.
High school diploma or equivalent; additional hospitality training is a plus.

Responsibilities

Greet guests as they arrive with a friendly and welcoming demeanor.
Escort guests to their assigned tables, taking into account reservations, group sizes, and special requests.
Manage waiting lists and inform guests about estimated wait times.
Handle reservation inquiries, both over the phone and in person.
Maintain an accurate record of reservations, ensuring efficient use of available tables.
Confirm reservations in advance and communicate any special requests to the kitchen and serving staff.
Provide exceptional customer service by addressing guests' questions, concerns, and special requests.
Offer menu suggestions, information about daily specials, and assist with dietary restrictions.
Accommodate guest preferences and make appropriate seating arrangements.
Act as a liaison between guests and the kitchen staff, servers, and management.
Relay information about delays, changes in table availability, and special occasions to the appropriate teams.
Optimize seating arrangements to ensure even distribution of guests and efficient table turnover.
Maintain a keen awareness of the restaurant's layout and available tables to minimize wait times.
Keep the entrance area and waiting area clean, tidy, and well-organized.
Ensure menus are clean and available for guests as they arrive.
Assist in managing the flow of customers to prevent overcrowding.
Handle cash transactions for reservation deposits, if applicable, and manage any payment processing for waitlist guests.
Inform guests about ongoing promotions, special events, and loyalty programs to enhance their dining experience.
Manage difficult situations or customer complaints professionally and elevate issues to management as needed.