Seasonal Brand Experience Associate

Athleta; Palo Alto (CA); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan with company match

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Athleta is hiring a Brand Associate in Palo Alto to bring the brand to life for customers and provide exceptional service that builds loyalty. You’ll educate customers about loyalty programs, educate on products, and use an omni-channel approach to deliver a best-in-class experience.

You’ll be part of a team that values collaboration, flexibility, and customer-centric service, supporting various roles across the store as needed.

Qualifications

• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to store goals and results.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail experience

Flexibility

Team collaboration

Tools

POS system

Job description

Athleta is hiring a Brand Associate in Palo Alto to bring the brand to life for customers and provide exceptional service that builds loyalty. You’ll educate customers about loyalty programs, educate on products, and use an omni-channel approach to deliver a best-in-class experience.

You’ll be part of a team that values collaboration, flexibility, and customer-centric service, supporting various roles across the store as needed.