Seasonal Brand & Customer Experience Associate

Athleta; Lone Tree (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Job summary

Athleta is hiring a Brand Associate to energize our customers with excellent service and product knowledge, using an omni-channel approach to create a memorable shopping experience. You will help educate customers, promote loyalty, and support daily store operations on the sales floor and behind the scenes.

We’re seeking friendly, adaptable individuals who thrive in a fast-paced retail setting and are committed to delivering exceptional service with a team-first mindset.

Qualifications

• Excellent customer service skills and a welcoming demeanor.
• Strong communication and interpersonal abilities.
• Comfort with a fast-paced retail environment.
• Ability to adapt to a flexible schedule, including evenings and weekends.

Responsibilities

• Consistently treat customers and colleagues with respect to maintain a positive environment.
• Educate customers about loyalty programs to promote retention.
• Engage customers to drive sales using suggestive selling techniques.
• Enhance the customer experience using omni-channel offerings.
• Meet personal goals contributing to store performance.
• Support sales floor, fitting room, cash wrap, and back-of-house operations.
• Keep the workspace neat and organized and handle returns professionally.
• Execute operational processes efficiently.

Skills

Customer service

Retail knowledge

Communication

Flexible schedule

Job description

Athleta is hiring a Brand Associate to energize our customers with excellent service and product knowledge, using an omni-channel approach to create a memorable shopping experience. You will help educate customers, promote loyalty, and support daily store operations on the sales floor and behind the scenes.

We’re seeking friendly, adaptable individuals who thrive in a fast-paced retail setting and are committed to delivering exceptional service with a team-first mindset.