Brand Associate: Elevate Customer Experience & Style

Athleta; Palo Alto (CA); Presencial; USD 22.000 - 31.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision insurance

Descripción de la vacante

Athleta in Palo Alto is seeking a Brand Associate to bring our brand to life for customers and deliver exceptional service. You will educate customers on products, loyalty programs, and use an omni-channel approach to enhance the shopping experience.

Join a team that values inclusivity and an active lifestyle. This role requires strong communication, flexibility with shifts, and the ability to lift up to 30 lbs as needed.

Formación

• Strong customer service orientation and ability to engage with customers across channels.
• Clear communication to educate customers about products and loyalty programs.
• Genuine passion for retail and active lifestyle brands.
• Proactive problem-solving with a focus on improving customer experience.

Responsabilidades

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Conocimientos

Customer service

Communication

Retail passion

Problem solving

Descripción del empleo

Athleta in Palo Alto is seeking a Brand Associate to bring our brand to life for customers and deliver exceptional service. You will educate customers on products, loyalty programs, and use an omni-channel approach to enhance the shopping experience.

Join a team that values inclusivity and an active lifestyle. This role requires strong communication, flexibility with shifts, and the ability to lift up to 30 lbs as needed.