Seasonal Brand Associate: Inspire Customer Experiences

Athleta; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discount for merchandise

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase

Job summary

Athleta is seeking a Brand Associate to bring the brand to life for customers and deliver outstanding service. You will educate customers about products, loyalty programs, and omni-channel options, building brand loyalty and driving sales.

You will work with the leadership team to ensure a best-in-class customer experience across in-store and online channels, contributing to store goals and customer satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-focused service mindset.
• Ability to thrive in a fast-paced retail environment.
• Willingness to learn and adapt to omni-channel sales tools.

Responsibilities

• Provide excellent customer service to engage customers and build loyalty.
• Educate customers on products and loyalty programs to drive sales.
• Collaborate with leadership to deliver a best-in-class customer experience across channels.
• Assist on the sales floor, fitting room, and cash wrap as needed.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions and issues professionally and promptly.

Skills

Communication

Customer service

Retail

Problem solving

Tech savviness

Job description

Athleta is seeking a Brand Associate to bring the brand to life for customers and deliver outstanding service. You will educate customers about products, loyalty programs, and omni-channel options, building brand loyalty and driving sales.

You will work with the leadership team to ensure a best-in-class customer experience across in-store and online channels, contributing to store goals and customer satisfaction.