Seasonal Brand Associate: Elevate Customer Experience + Perks

Athleta; Los Gatos (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Stock purchase plan

Insurance

Job summary

Athleta in Los Gatos is hiring a Brand Associate to bring the brand to life for customers. You’ll deliver exceptional service, educate shoppers on products, and use an omni-channel approach to build loyalty.

You’ll collaborate with leadership to meet store goals, promote loyalty programs, and support all areas of the store, including sales floor, fitting rooms and cash wrap. The role requires flexibility and a passion for retail.

Qualifications

• Provide excellent customer service resulting in brand loyalty.
• Educate, inform, inspire and wardrobe the customer.
• Use omni-channel approach with leadership collaboration.

Responsibilities

• Treat all customers and employees with respect.
• Educate customers about loyalty programs.
• Drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap and back of house.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail experience

Flexible schedule

Job description

Athleta in Los Gatos is hiring a Brand Associate to bring the brand to life for customers. You’ll deliver exceptional service, educate shoppers on products, and use an omni-channel approach to build loyalty.

You’ll collaborate with leadership to meet store goals, promote loyalty programs, and support all areas of the store, including sales floor, fitting rooms and cash wrap. The role requires flexibility and a passion for retail.