Seasonal Brand & Customer Experience Associate

Gap Inc.; South Windsor (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy in the United States is hiring a Brand Associate to bring the brand to life for customers. You will connect with shoppers, deliver outstanding service, and educate them on our products to inspire confident wardrobe choices across family essentials.

Collaborate with store leadership to provide a best-in-class customer experience using an omnichannel approach. You’ll grow product knowledge, support sales floors, and help maintain a neat, organized store while meeting personal and store

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Sales skills

Omnichannel knowledge

Job description

Old Navy in the United States is hiring a Brand Associate to bring the brand to life for customers. You will connect with shoppers, deliver outstanding service, and educate them on our products to inspire confident wardrobe choices across family essentials.

Collaborate with store leadership to provide a best-in-class customer experience using an omnichannel approach. You’ll grow product knowledge, support sales floors, and help maintain a neat, organized store while meeting personal and store