Seasonal Brand Associate: Fashion & Customer Experience

Old Navy; Vancouver (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision, lifeinsurance

See more benefits

Job summary

Old Navy in the United States is hiring a Brand Associate to bring the brand to life for customers. You will educate, inform, and wardrobe customers, delivering an omni-channel experience and collaborating with leadership to create a best-in-class service.

You’ll help drive loyalty and sales with a customer-first mindset in a fast-paced store setting. Responsibilities include engaging with customers, promoting loyalty programs, and supporting operations across sales floor, fitting room, and cash

Qualifications

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• To be considered for this role, applicants must:
• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Retail environment

Communication skills

Problem solving

Job description

Old Navy in the United States is hiring a Brand Associate to bring the brand to life for customers. You will educate, inform, and wardrobe customers, delivering an omni-channel experience and collaborating with leadership to create a best-in-class service.

You’ll help drive loyalty and sales with a customer-first mindset in a fast-paced store setting. Responsibilities include engaging with customers, promoting loyalty programs, and supporting operations across sales floor, fitting room, and cash