Seasonal Brand Associate - Retail & Customer Experience

Old Navy; Houston (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Job summary

Old Navy in Houston is seeking a Brand Associate to bring our brand to life for customers. You’ll engage with shoppers, educate them about products, and deliver a best-in-class customer experience using an omni-channel approach.

Collaborate with leadership to drive loyalty, support store operations, and maintain a neat, inviting environment. A positive attitude and eagerness to learn technology tools are essential for success.

Qualifications

• A good communicator who can interact with customers and teammates to meet goals.
• Customer-focused service provider on and off the sales floor to deliver an exceptional experience.
• Passionate about retail and thriving in a fast-paced environment.
• Problem solver open to feedback and continuous improvement.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously.
• Execute operational processes effectively and efficiently.

Skills

Excellent communication

Customer service

Retail knowledge

Team collaboration

Tools

POS systems

Job description

Old Navy in Houston is seeking a Brand Associate to bring our brand to life for customers. You’ll engage with shoppers, educate them about products, and deliver a best-in-class customer experience using an omni-channel approach.

Collaborate with leadership to drive loyalty, support store operations, and maintain a neat, inviting environment. A positive attitude and eagerness to learn technology tools are essential for success.