Brand Experience Associate - Retail & Loyalty

Gap Inc.; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Insurance

Job summary

Old Navy in Houston, TX is seeking a full-time Brand Associate who brings a passion for customer service and fashion. You will educate customers on products, reinforce brand loyalty, and deliver a best-in-class omni-channel experience.

Working with leadership, you will engage with customers on the sales floor, support operations, and keep the store neat and welcoming. Flexibility for schedule, including evenings and weekends, is required.

Qualifications

• Excellent customer-service and communication skills.
• Ability to work collaboratively with team and leadership.
• Familiarity with retail technology and POS systems.

Responsibilities

• Engage with customers to drive sales and deliver first-class service.
• Educate customers about loyalty programs and product details.
• Maintain a clean, organized work area and stockroom.
• Support sales floor, fitting room, cash wrap, and back-office as needed.
• Contribute to a positive work environment and meet personal and store goals.
• Operate with omnichannel tools to enhance the customer experience.
• Handle customer inquiries and returns courteously and professionally.
• Adhere to operational processes and safety standards.

Skills

Customer service

Communication

Teamwork

Retail technology

Flexible schedule

Tools

Retail POS systems

Job description

Old Navy in Houston, TX is seeking a full-time Brand Associate who brings a passion for customer service and fashion. You will educate customers on products, reinforce brand loyalty, and deliver a best-in-class omni-channel experience.

Working with leadership, you will engage with customers on the sales floor, support operations, and keep the store neat and welcoming. Flexibility for schedule, including evenings and weekends, is required.