Seasonal Brand Associate: Retail & Customer Experience

Old Navy; Columbia Township (MO); In loco; USD 24.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision insurance

Descrizione del lavoro

Old Navy is seeking a Brand Associate to bring the brand to life for customers through outstanding service and product knowledge. You will educate customers on loyalty programs, engage with shoppers to drive sales, and collaborate with leadership to deliver a best-in-class customer experience using all omnichannel tools.

The role emphasizes a positive, fast-paced environment where employees can be their most authentic selves and contribute to a welcoming store culture.

Competenze

• Good communicator with customers and team.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and fast-paced environment.
• Problem solver open to feedback and continuous improvement.
• Flexible schedule including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.

Mansioni

• Treat all customers and employees with respect; contribute to a positive work environment.
• Educate customers about loyalty programs to promote retention.
• Engage with customers to drive sales using suggestive selling.
• Utilize all omnichannel offerings to enhance the customer experience.
• Meet personal goals contributing to store results.
• Support sales floor, fitting rooms, cash wrap, and back of house as needed.
• Maintain a neat, clean, organized work center.
• Handle customer interactions and potential issues with courtesy and professionalism.
• Execute operational processes effectively and efficiently.

Conoscenze

Communication

Customer service

Retail enthusiasm

Problem solving

Flexibility

Retail technology

Team collaboration

Lifting up to 30 lbs

Descrizione del lavoro

Old Navy is seeking a Brand Associate to bring the brand to life for customers through outstanding service and product knowledge. You will educate customers on loyalty programs, engage with shoppers to drive sales, and collaborate with leadership to deliver a best-in-class customer experience using all omnichannel tools.

The role emphasizes a positive, fast-paced environment where employees can be their most authentic selves and contribute to a welcoming store culture.