Seasonal Brand Associate: Elevate Customer Experience

Old Navy; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers with exceptional service. You will educate customers on our products, loyalty programs, and omnichannel shopping options, while collaborating with the leadership team to deliver a best-in-class experience.

You will engage with customers on the sales floor, manage fitting rooms and checkout processes, and help maintain a clean, organized store environment. A passion for retail and teamwork is essential.

Qualifications

• Strong communication with customers and team members.
• Customer-focused service provider both on and off the sales floor.
• Retail experience and ability to adapt in a fast-paced environment.
• Openness to feedback and continuous improvement.
• Willingness to work flexible schedules including evenings and weekends.

Responsibilities

• Provide excellent customer service and engage customers to drive loyalty.
• Educate customers about loyalty programs and product offerings.
• Assist on the sales floor, fitting room, and cashier areas as needed.
• Maintain a neat, clean, and organized work environment.
• Utilize omnichannel tools to enhance the customer experience.

Skills

Communication

Customer service

Retail experience

Problem solving

Flexibility

Technology savvy

Physical ability

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers with exceptional service. You will educate customers on our products, loyalty programs, and omnichannel shopping options, while collaborating with the leadership team to deliver a best-in-class experience.

You will engage with customers on the sales floor, manage fitting rooms and checkout processes, and help maintain a clean, organized store environment. A passion for retail and teamwork is essential.