Seasonal Brand Associate — Elevate Customer Experience

Old Navy; Dothan (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount: 50% off at OldN

Paid Time Off

Volunteer hours

401(k) plan with company match

Employee stock purchase plan

Medical, dental, vision and life ins.

See more benefits

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers and deliver an engaging shopping experience. You’ll educate customers about products, foster brand loyalty, and collaborate with leadership to provide a best-in-class service across omnichannel channels.

You’ll play a pivotal role in helping customers find the right products, maintaining a welcoming store environment, and contributing to achieving store goals.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers and deliver an engaging shopping experience. You’ll educate customers about products, foster brand loyalty, and collaborate with leadership to provide a best-in-class service across omnichannel channels.

You’ll play a pivotal role in helping customers find the right products, maintaining a welcoming store environment, and contributing to achieving store goals.