Seasonal Brand Associate: Elevate Customer Experience

Old Navy; Columbus (OH); On-site; USD 18,000 - 19,000; Full time

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers and deliver outstanding service. You will educate customers, drive sales through suggestive selling, and collaborate with leadership to provide a best-in-class omni-channel experience.

You’ll work on the sales floor with a focus on customer engagement, loyalty programs, and upholding store standards, while adapting to a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Be at least 16 years of age.
• Legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Engage with customers to drive sales and service using suggestive selling.
• Educate customers about loyalty programs and deliver a best-in-class customer experience.
• Promote omnichannel offerings and maintain a neat, clean work center.
• Support store operations on the sales floor, fitting room, cash wrap, and back of house as required.
• Contribute to achieving personal and store goals and deliver positive teamwork.

Skills

Excellent customer service

Strong communication

Retail passion

Problem solver

Team collaboration

Tools

Point of sale systems

Mobile devices

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers and deliver outstanding service. You will educate customers, drive sales through suggestive selling, and collaborate with leadership to provide a best-in-class omni-channel experience.

You’ll work on the sales floor with a focus on customer engagement, loyalty programs, and upholding store standards, while adapting to a flexible schedule including evenings, weekends, and holidays.