Seasonal Brand Associate — Elevate Customer Experience

Old Navy; Strongsville (OH); On-site; USD 18,000 - 19,000; Full time

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You will deliver excellent service, educate customers about loyalty programs, and use omni-channel tools to drive engagement and sales.

Collaborate with the leadership team to meet store goals, maintain a clean workspace, support sales floor operations, and respond to customer interactions with professionalism.

Qualifications

• Be at least 16 years old.
• Authorized to work in the United States.
• No visa sponsorship required to work in the United States.
• Flexible schedule including evenings, weekends, and holidays.
• Able to stand, walk, and lift up to 30 pounds.

Responsibilities

• Provide excellent customer service and build brand loyalty.
• Educate customers about loyalty programs.
• Drive sales through suggestive selling and omni-channel engagement.
• Engage with leadership to deliver a best-in-class customer experience.
• Maintain a neat, organized workspace and support sales floor operations.
• Handle all customer interactions and potential issues courteously and professionally.

Skills

Customer service

Communication

Retail experience

Problem solving

Tools

POS systems

Mobile devices

Registers

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You will deliver excellent service, educate customers about loyalty programs, and use omni-channel tools to drive engagement and sales.

Collaborate with the leadership team to meet store goals, maintain a clean workspace, support sales floor operations, and respond to customer interactions with professionalism.