Seasonal Brand Associate: Elevate Customer Experience

Old Navy; Cedar Park (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional shopping experience. You will educate customers, assist with product selection, and promote loyalty programs through a connected omnichannel approach.

Responsibilities include assisting on the sales floor, fitting rooms, and checkout, while maintaining visual standards and supporting store operations. A friendly, proactive, and team-oriented attitude is essential.

Qualifications

• Excellent customer service and communication skills.
• Willing to educate customers about loyalty programs.
• Ability to drive sales through suggestive selling.
• Comfort with using technology tools, mobile apps, and registers.

Responsibilities

• Consistently treat customers and coworkers with respect to foster a positive environment.
• Promote loyalty by informing customers about loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience with omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, and back-of-house tasks as needed.
• Keep the work area neat, clean and organized.
• Handle customer interactions and returns professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Sales skills

Omnichannel experience

Tools

POS system

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver an exceptional shopping experience. You will educate customers, assist with product selection, and promote loyalty programs through a connected omnichannel approach.

Responsibilities include assisting on the sales floor, fitting rooms, and checkout, while maintaining visual standards and supporting store operations. A friendly, proactive, and team-oriented attitude is essential.