Seasonal Brand Associate: Elevate Customer Experience

Old Navy; Lancaster (Lancaster County); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

50% employee discount

Paid time off

401(k) with company match

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers, provide exceptional service, and educate shoppers on products and loyalty programs. You will collaborate with leadership to deliver a top-tier customer experience across channels in a fast-paced store setting.

You will engage customers, promote sales, and support operations while maintaining a welcoming, organized environment. Adaptability and teamwork are essential in this role.

Qualifications

• Ability to communicate clearly with customers and team members.
• Customer-focused service approach to deliver exceptional in-store experiences.
• Passion for retail and fashion in a fast-paced environment.
• Problem-solving mindset with willingness to learn and adapt.

Responsibilities

• Engage with customers to drive sales using suggestive selling.
• Educate customers about loyalty programs and brand benefits.
• Deliver a best-in-class customer experience through omni-channel services.
• Maintain a neat, clean, and organized work area and assist across store ops.

Skills

Good communicator

Customer service

Retail enthusiast

Problem solver

Flexible schedule

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers, provide exceptional service, and educate shoppers on products and loyalty programs. You will collaborate with leadership to deliver a top-tier customer experience across channels in a fast-paced store setting.

You will engage customers, promote sales, and support operations while maintaining a welcoming, organized environment. Adaptability and teamwork are essential in this role.