Seasonal Brand Associate: Elevate Customer Experience

Old Navy; Hopkins (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical/dental/vision

Job summary

Old Navy in Minnesota is seeking a Brand Associate to bring the brand to life for customers. You will educate customers about products, provide excellent service, and use an omni-channel approach to enhance the shopping experience.

You will collaborate with leadership to deliver a best-in-class customer experience, support sales floor operations, and help meet store goals in a fast-paced retail environment.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail passion

Problem solving

Job description

Old Navy in Minnesota is seeking a Brand Associate to bring the brand to life for customers. You will educate customers about products, provide excellent service, and use an omni-channel approach to enhance the shopping experience.

You will collaborate with leadership to deliver a best-in-class customer experience, support sales floor operations, and help meet store goals in a fast-paced retail environment.