Seasonal Brand Associate: Customer Experience

Old Navy; Ventura (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount — 50%

Other employee discounts

Paid time off

401(k) plan with company match

Employee stock purchase plan

Medical/dental/vision/life insurance

See more benefits

Job summary

Old Navy is hiring a Brand Associate in Ventura, CA to bring the brand to life for customers through exceptional service and product knowledge. You will educate customers, inspire wardrobe choices, and collaborate with leadership to deliver a best-in-class experience using omnichannel tools.

The role emphasizes helping customers, driving sales with suggestive selling, and contributing to store goals in a fast-paced retail environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Provide excellent customer service and educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Maintain a neat, clean, and organized work area and handle returns professionally.
• Utilize omnichannel offerings to enhance the customer experience.
• Support sales floor, fitting room, cash wrap, and back-of-house as needed.

Skills

Customer service

Communication

Retail experience

Flexible schedule

Tools

Retail technology

Job description

Old Navy is hiring a Brand Associate in Ventura, CA to bring the brand to life for customers through exceptional service and product knowledge. You will educate customers, inspire wardrobe choices, and collaborate with leadership to deliver a best-in-class experience using omnichannel tools.

The role emphasizes helping customers, driving sales with suggestive selling, and contributing to store goals in a fast-paced retail environment.