Seasonal Brand Associate — Fashion & Customer Experience

Gap Inc.; West Branch (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Job summary

Old Navy is hiring a Brand Associate to bring the brand to life for customers through excellent service and product knowledge. You’ll educate, inspire, and guide customers, collaborating with leadership to deliver a best-in-class experience using omnichannel tools.

You’ll work to connect with customers, drive loyalty, and support smooth store operations across sales floor, fitting room, cash wrap, and back‑of‑house areas. Strong communication helps you thrive in a fast-paced environment.

Qualifications

• Experience in customer-facing roles, retail preferred.
• Strong communication and interpersonal skills.
• Ability to learn and use store tech and devices.

Responsibilities

• Greet and assist customers, delivering a positive shopping experience.
• Promote loyalty programs and educate customers about benefits.
• Engage customers to drive sales with suggestive selling.
• Assist customers across in-store and omnichannel touchpoints.
• Meet personal and store goals through proactive service.

Skills

Customer service

Communication

Sales

Teamwork

Job description

Old Navy is hiring a Brand Associate to bring the brand to life for customers through excellent service and product knowledge. You’ll educate, inspire, and guide customers, collaborating with leadership to deliver a best-in-class experience using omnichannel tools.

You’ll work to connect with customers, drive loyalty, and support smooth store operations across sales floor, fitting room, cash wrap, and back‑of‑house areas. Strong communication helps you thrive in a fast-paced environment.