Seasonal Box Office Pro — Live Dance Events

Live Nation, Inc; San Francisco, Northern (CA, KY); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

Employee ticketing program

Healthcare

Retirement benefits

Tuition reimbursement

Paid caregiver leave

Job summary

Insomniac, a leader in dance-music events, is seeking a Box Office Attendant in San Francisco to deliver high‑level customer service at ticketing points and assist attendees with will-call and ticket resolution.

The role requires strong communication, basic computer skills, and the ability to work in a loud, fast-paced venue setting with occasional travel to events. Travel and lodging are not provided.

Qualifications

• Sales and customer service experience preferred.
• Must be comfortable using a computer.
• Interact professionally with all levels of individuals and de-escalate when needed.
• Background check and pre-employment drug/alcohol test required.

Responsibilities

• Assist patrons at box office with ticket orders and will-call verification.
• Distribute tickets accurately by verifying customer info (name, email, payment).
• Address scanning or ticketing issues at the gate promptly and courteously.
• Process cash and credit card transactions using Front Gate POS system.
• Report to Box Office Management and maintain a clean, organized work area.
• Provide accurate event information and respond to attendee questions.

Skills

Customer service

Computer literacy

De-escalation

Professional communication

Tools

Front Gate POS

Job description

Insomniac, a leader in dance-music events, is seeking a Box Office Attendant in San Francisco to deliver high‑level customer service at ticketing points and assist attendees with will-call and ticket resolution.

The role requires strong communication, basic computer skills, and the ability to work in a loud, fast-paced venue setting with occasional travel to events. Travel and lodging are not provided.