Seasonal Bike Service Pro & Advisor

Trek Retail Corporation; Algonquin (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401(k) with match

Employee Stock Ownership Plans (ESOP)

Employee discounts on all product

Deep partner retail discounts

Job summary

Trek Retail Corporation in Algonquin, IL is seeking a Service Technician/Advisor to care for bikes on the floor and on-the-spot repairs and accessory installations. You’ll be the face of the department when the Service Manager isn’t available, delivering outstanding hospitality to customers.

We value great communication, problem solving, and a willingness to learn as you help keep gear running flawlessly and build trust with riders who depend on us.

Qualifications

• Customer service-focused with a welcoming, approachable manner.
• Strong listening and communication skills to evaluate issues.
• Desire to learn bike servicing methods and technologies.
• Ability to work collaboratively in a team.

Responsibilities

• Care for bikes, troubleshoot repairs and service on-site.
• Install accessories customers select for their new bike.
• Be the face of the department when the Service Manager is unavailable.

Skills

Customer service mindset

Hospitality skills

Communication skills

Willingness to learn

Job description

Trek Retail Corporation in Algonquin, IL is seeking a Service Technician/Advisor to care for bikes on the floor and on-the-spot repairs and accessory installations. You’ll be the face of the department when the Service Manager isn’t available, delivering outstanding hospitality to customers.

We value great communication, problem solving, and a willingness to learn as you help keep gear running flawlessly and build trust with riders who depend on us.