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Job summary
A leading benefits provider in Columbia, South Carolina is seeking a Seasonal Customer Care Specialist to deliver exceptional service and support clients using the Benefitfirst platform. Responsibilities include telephonic enrollments, handling benefit inquiries, and technical support. This role requires strong communication skills and offers in-house training, making it suitable for candidates without prior experience. The position is in-office only, providing an opportunity to thrive in a collaborative environment.
Qualifications
No prior experience necessary; training provided.
Strong communication and multitasking skills required.
Comfort with technology and a willingness to learn.
Responsibilities
Explain employee benefit offerings to clients.
Conduct telephonic enrollments for clients.
Assist clients with understanding the Benefitfirst platform.
Deliver top-tier customer service.
Skills
Strong communication skills
Problem-solving skills
Comfort with technology
Ability to multitask
Education
High school diploma or equivalent work experience
Job description
A leading benefits provider in Columbia, South Carolina is seeking a Seasonal Customer Care Specialist to deliver exceptional service and support clients using the Benefitfirst platform. Responsibilities include telephonic enrollments, handling benefit inquiries, and technical support. This role requires strong communication skills and offers in-house training, making it suitable for candidates without prior experience. The position is in-office only, providing an opportunity to thrive in a collaborative environment.