Assistant Solution Manager - Client Services & Onboarding

Benefitfirst; Columbia (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive in‑house training program

Medical, Vision and Dental Insurance

Employee Assistance Program (EAP)

401(k) with Company Match

Paid Holidays and Paid Time Off (PTO)

Job summary

Benefitfirst, based in Columbia, South Carolina, is seeking an Assistant Solution Manager to support our Client Services team. The role involves assisting Solution Managers and ensuring client-facing resources are developed accurately during onboarding and renewal periods.

The ideal candidate should demonstrate excellent communication and organizational skills, with a focus on customer service and problem-solving. Benefitfirst offers a comprehensive training program along with medical, dental, and other insurances.

Qualifications

• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work independently and collaboratively.
• Strong critical thinking and problem-solving capabilities.

Responsibilities

• Support the Solution Management team effectively.
• Process tasks and transactions in the benefits platform.
• Deliver exceptional customer service and maintain timelines.
• Assist in creating onboarding and renewal materials.

Skills

Communication skills

Interpersonal abilities

Organizational skills

Problem-solving skills

Critical thinking

Job description

Benefitfirst, based in Columbia, South Carolina, is seeking an Assistant Solution Manager to support our Client Services team. The role involves assisting Solution Managers and ensuring client-facing resources are developed accurately during onboarding and renewal periods.

The ideal candidate should demonstrate excellent communication and organizational skills, with a focus on customer service and problem-solving. Benefitfirst offers a comprehensive training program along with medical, dental, and other insurances.