Insurance Customer Care Specialist | Flexible Schedule

State Farm Agent; Blythewood (SC); On-site; USD 31,500 - 38,500; Full time

Benefits offered by this job

License reimbursement

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Health insurance

Job summary

An insurance agency in Blythewood, SC, is seeking a Customer Service Representative to provide exceptional support and generate positive customer experiences. In this role, you will manage inquiries, assist with policy changes, and process claims. Ideal candidates will possess strong communication skills and attention to detail, with previous customer service experience preferred. This position offers a competitive salary along with benefits including a flexible schedule and training opportunities.

Qualifications

• Strong communication and interpersonal skills essential for customer service.
• Ability to multitask and detail-oriented in handling inquiries.
• Previous customer service experience is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

An insurance agency in Blythewood, SC, is seeking a Customer Service Representative to provide exceptional support and generate positive customer experiences. In this role, you will manage inquiries, assist with policy changes, and process claims. Ideal candidates will possess strong communication skills and attention to detail, with previous customer service experience preferred. This position offers a competitive salary along with benefits including a flexible schedule and training opportunities.