Seasonal Associate-Crossroads
Victoria’s Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections, including bras, panties, lingerie, sleepwear, athleisure, and swimwear, as well as award‑winning fragrances and body care. The company comprises two market‑leading brands—Victoria’s Secret and PINK—sharing a common purpose of inspiring and uplifting our customers in every stage of their lives.
Position Overview: Seasonal Selling Associate
The Sales Associate drives sales and provides exceptional customer service, engaging customers with an elevated level of product knowledge and expertise.
Key Responsibilities
- Drive store sales by personally selling to customers.
- Proactively engage with customers, read cues, and respond effectively.
- Provide customers with the perfect bra fit by asking effective questions.
- Convert returns, offers, and other promotions into larger sales.
- Deliver a friendly and efficient cash wrap experience, processing transactions accurately.
- Reinforce customer buying decisions at checkout and encourage purchase of additional items.
- Recover cash wrap selling zone and perform “go‑backs”.
- Process merchandise to be floor ready and maintain back room and under‑stock to brand standards.
- Replenish merchandise to brand standards to ensure product is placed on the sales floor.
- Assist with markdowns, re‑tickets, and mark out of stock.
- Execute floorset proficiently, adhering to brand standards.
- Assist with maintenance of back room and under‑stock.
- Drive top line store sales results and grow the business.
- Maintain focus on bras as the premier product differentiator.
- Prepare for each shift by knowing sales, promotions, and procedures.
- Recover and replenish merchandise.
- Understand and adhere to visual merchandising standards.
- Assist in housekeeping and report maintenance issues.
- Build awareness and skills in loss prevention.
- Support store strategy to reduce shrink.
- Provide a safe working environment.
- Demonstrate company values.
- Build loyalty through the Rewards Program.
- Lift and carry up to 40 pounds; perform frequent bending, stretching, walking, and prolonged standing.
Qualifications
- Authentic desire to exceed the customer’s expectations.
- Proven ability to meet or exceed goals (preferred).
- Demonstrates a sense of urgency.
- Maintains a competitive spirit while focusing on team success.
- Resilient and bounces back quickly from setbacks.
- Pursues opportunities to take on more responsibility.
- Seeks coaching from leaders and peers to improve productivity and leads own learning.
- Schedule flexibility that includes evenings, weekends, holidays, and non‑business hours.
Compensation
Minimum Salary: $13.00; Maximum Salary: $15.75 per hour. Salary will be determined by skills, experience, geographic region, and other factors.
Benefits
- 40% Associate Discount
- Free Mental Health (EAP) benefits for you and those who live with you
- Free Product
- Flexible Schedule
- Competitive Pay
Equal Opportunity Statement
We will consider employment for all qualified applicants, including those with arrest or conviction records, in a manner consistent with applicable laws. An equal opportunity employer, we do not discriminate in hiring or terms and conditions because of race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category. We only hire individuals authorized for employment in the United States.