Seasonal Associate-Briarwood

Victoria’s Secret & Co.; Ann Arbor (MI); On-site; USD 17,908 - 22,386; Part time

Benefits offered by this job

40% Associate Discount

Free Mental Health benefits

Flexible Schedule

Free Product

Job summary

A leading specialty retailer in Ann Arbor is seeking a Seasonal Associate to drive sales and provide exceptional customer service. The ideal candidate exhibits strong product knowledge and a desire to meet customer needs. This role offers competitive pay, a flexible schedule, and various associate benefits including discounts and mental health resources.

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations.
• Proven ability to meet or exceed goals preferred.
• Schedule flexibility including evenings, weekends, and holidays.

Responsibilities

• Drives store sales and engages customers.
• Processes transactions accurately and efficiently.
• Maintains back room and stock to brand standards.

Skills

Customer Service

Sales

Teamwork

Product Knowledge

Job description

Overview

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Who we are

Victoria’s Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands — Victoria’s Secret and PINK — that share a common purpose of inspiring and uplifting our customers in every stage of their lives.

Our Mission

We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.

Position Overview

Seasonal Selling Associate. The Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.

What We Offer

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay

Key Responsibilities

When assigned to the sales floor

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and ”go-backs”

When assigned to Processing and Replenishment

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor
• Assists with other projects as needed including markdowns, re-tickets, and mark out of stock

When assigned to Floorset Activity

• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock

All associate responsibilities

• Driving top line store sales results and growing the business
• Maintaining focus on bras as the premier product differentiator
• Preparing for each shift by knowing sales, promotions, and procedures
• Recovering and replenishing merchandise
• Understanding and adhering to visual merchandising standards
• Assisting in housekeeping and reporting maintenance issues
• Building awareness and skills in loss prevention
• Supporting store strategy to reduce shrink
• Providing a safe working environment
• Demonstrating Company values
• Building loyalty through the Rewards Program
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

Compensation and benefits

Minimum Salary: $13.00

Maximum Salary: $16.25

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including your specific skills and experience, geographic region, or other relevant factors.

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Equal Opportunity

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. We are an equal opportunity employer and do not discriminate in hiring or terms and conditions of employment because of race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.