Seasonal Airport Concierge: Service & Ramp

Surf Air; Reynoldsville (Jefferson County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health & Wellness

401(k) retirement plan

Generous PTO

Employee discounts

Flight tickets discount

Hotel discounts

Car rentals discount

Cruise discounts

Job summary

Surf Air Mobility in Reynoldsville, USA is hiring an Airport Customer Service Agent to join our Customer Service team. You will greet passengers, check them in, assist with bags, and help with flight bookings and changes.

You will ensure compliance with FAA and airport rules, support loading and unloading, and communicate schedules and seating details with a friendly, professional approach. Working in a 24/7 operation, you’ll handle duties with safety focus and customer care; training is

Qualifications

• High school diploma or equivalent required.
• Excellent written and verbal communication in English.
• Ability to learn and communicate the terms of the company's Contract of Carriage.

Responsibilities

• Follow FAA, airline and airport regulations.
• Check in passengers and safely load/unload luggage.
• Create and modify reservations and assist with bookings.
• Process credit card payments and manage seating assignments.
• Direct aircraft parking and ramp operations; ensure safety.

Skills

Excellent communication

English proficiency

Customer service

Professional appearance

Learn reservation systems

Team interaction

Education

High school diploma or equivalent

Tools

Reservation systems

PC

Job description

Surf Air Mobility in Reynoldsville, USA is hiring an Airport Customer Service Agent to join our Customer Service team. You will greet passengers, check them in, assist with bags, and help with flight bookings and changes.

You will ensure compliance with FAA and airport rules, support loading and unloading, and communicate schedules and seating details with a friendly, professional approach. Working in a 24/7 operation, you’ll handle duties with safety focus and customer care; training is