Seasonal Admissions Help Desk – Work From Home Support

ELEVATION CONNECT LLC; Atlanta (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Holiday pay

Potential for permanent opportunities

Job summary

Elevation Connect LLC is hiring a Seasonal Application Help Desk Support Representative to assist students applying for admission to a premier academic partner. This remote role requires reliable home-office setup and strong communication skills.

You will handle inquiries via phone, email, and chat while meeting daily interaction targets. The position runs through 12/03/2026 with potential extension and opportunities for permanence within Elevation Connect.

Qualifications

• Must have strong customer service and communication skills.
• Typing and basic computer literacy are required.
• Experience with MS Office is preferred.
• Previous support or call-center experience is a plus.

Responsibilities

• Gather information, research and resolve inquiries, and log applicant calls.
• Build engaging rapport with students throughout the day.
• Meet daily, weekly, and monthly interaction goals and client expectations.
• Answer questions about admission paperwork, transcripts, payments, and registration.

Skills

Customer service

Communication

Typing

MS Office

Remote work capability

Tools

Microsoft Office Suite

Job description

Elevation Connect LLC is hiring a Seasonal Application Help Desk Support Representative to assist students applying for admission to a premier academic partner. This remote role requires reliable home-office setup and strong communication skills.

You will handle inquiries via phone, email, and chat while meeting daily interaction targets. The position runs through 12/03/2026 with potential extension and opportunities for permanence within Elevation Connect.