Remote Travel Concierge & Support Specialist

Elevationtravelpartners; City of Rochester (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is looking for a Work-From-Home Travel Representative who will assist clients throughout their travel journey. This remote position requires excellent communication and interpersonal skills to provide customer support and handle travel-related requests.

The ideal candidate should be organized, able to manage multiple requests, and have a keen interest in travel. You will be expected to help ensure a smooth and enjoyable experience for every traveler.

We offer a remote work environment with training and opportunities for professional development.

Qualifications

• Customer service experience preferred, ideally in hospitality or travel.
• Comfortable managing multiple requests efficiently.
• Quick learner of online systems and tools.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary changes, and cancellations.
• Provide accurate information about destinations and travel procedures.
• Confirm travel details as departure dates approach.
• Address client concerns and work towards resolutions.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Job description

Elevationtravelpartners is looking for a Work-From-Home Travel Representative who will assist clients throughout their travel journey. This remote position requires excellent communication and interpersonal skills to provide customer support and handle travel-related requests.

The ideal candidate should be organized, able to manage multiple requests, and have a keen interest in travel. You will be expected to help ensure a smooth and enjoyable experience for every traveler.

We offer a remote work environment with training and opportunities for professional development.