Season Pass & Lift Ticket Specialist — Guest Experience

Pmb Vllc; Northern (KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounted passes

Access to training

Employee discounts on tickets

Job summary

Pmb Vllc is seeking a Ticket Office Associate for the Fall-Spring season. You will sell season passes and lift tickets, handle cash and card transactions, and respond to guest questions in a fast-paced resort setting.

The role requires a positive team player attitude, reliability, and the ability to work evenings, weekends, and holidays. Prior POS experience is helpful but not required.

Qualifications

• Knowledge and experience with cash handling and data entry.
• Excellent verbal and written communication skills.
• Knowledge of Resort products.
• Ability to relate in a positive manner to guests and co-workers.
• Ability to work evenings, weekends, and holidays.
• Thorough understanding of company policies and practices.
• Organized and attentive to detail.
• Reliable transportation.

Responsibilities

• Sell season passes, lift tickets, and resort products.
• Accurately process cash, credit card, gift card, and other transactions.
• Answer multi-line phone with accurate information.
• Perform Ticket Checker duties as needed.
• Collaborate with Supervisors to serve employees and guests.
• Maintain a clean and safe working environment.
• Show up on time with consistent attendance.
• Other duties as assigned.

Skills

Cash handling

Data entry

Verbal communication

Guest service

Evenings/weekends/holidays

Attention to detail

Reliable transportation

Education

Some college or equivalent experience (POS familiarity welcome)

Tools

POS software

Job description

Pmb Vllc is seeking a Ticket Office Associate for the Fall-Spring season. You will sell season passes and lift tickets, handle cash and card transactions, and respond to guest questions in a fast-paced resort setting.

The role requires a positive team player attitude, reliability, and the ability to work evenings, weekends, and holidays. Prior POS experience is helpful but not required.