Ticket & Pass Specialist — Free Season Pass & Perks

Mountain Capital Partners; Brian Head (UT); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Free season pass + access to partner M

Discounts on food, retail, rentals and

Meet great people and make a diff

Free transportation to and from work

Job summary

Mountain Capital Partners is seeking a friendly Ticket/Pass Agent at Brian Head Resort for Winter 2026/2027. You’ll greet guests, sell lift tickets, season passes, rentals, and lessons, and provide information by phone, email, or in person.

The role involves operating the point-of-sale system and handling cash, credit, and vouchers. Ideal candidates have excellent customer service and sales skills, basic knowledge of Google Workspace, and cash-handling experience.

Qualifications

• Excellent customer service and sales skills, whether in person, over the phone, or via email.
• Knowledgeable about Ski/Snowboard industry or willing to learn.
• Familiar with MCP Collective benefits and Pass options.

Responsibilities

• Assists guests in the sale, issuing, and general information of Lift Tickets, Tubing Tickets, Rentals and Lessons.
• Assists guests in the sale, issuing, and general information of Season Passes, Passholder Benefits, and MCP Collective benefits.
• Assists guests in making or changing reservations over the phone or in person.
• Operates the computer sales system efficiently and effectively on a daily basis.
• Handles point of sale transactions involving cash, credit card, gift card, and voucher redemption
• Greets guests and answers all questions regarding Ticketing, Season Passes, Reservations, Retail, Dining, Weather conditions, Mountain information, Shuttle information, Hotel information, MCP Collective information etc.

Skills

Customer service

Sales ability

Cash handling

Tools

Google Workspace

Job description

Mountain Capital Partners is seeking a friendly Ticket/Pass Agent at Brian Head Resort for Winter 2026/2027. You’ll greet guests, sell lift tickets, season passes, rentals, and lessons, and provide information by phone, email, or in person.

The role involves operating the point-of-sale system and handling cash, credit, and vouchers. Ideal candidates have excellent customer service and sales skills, basic knowledge of Google Workspace, and cash-handling experience.