Seafood Department Lead Elevate Service & Fresh Quality

Kroger Co.; Rock Springs (WY); On-site; USD 17,000 - 28,000; Full time

Job summary

Kroger Co. is seeking a Seafood Department team member to lead customer-focused service and ensure a safe, clean, and compliant seafood department.

You will cut seafood to customer specifications, stock fresh and frozen items, and help drive department goals and promotions. Ideal candidates will have strong communication skills, basic math ability, and a current food handler’s permit, with seafood or retail experience preferred.

Qualifications

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• Adequate knife handling skills and knife speed.

Responsibilities

• Promote trust and respect among associates by communicating information.
• Collaborate with associates and promote teamwork to help achieve goals.
• Establish performance goals for department and empower associates to meet targets.
• Develop adequate scheduling to manage customer volume during hours of operation.
• Train and develop associates on performance and participate in appraisals.
• Adhere to local, state and federal laws and company guidelines.
• Create an environment where customers feel welcome with product knowledge and samples.
• Cut seafood to customers' requests using proper equipment and provide fresh/frozen products.
• Prepare foods according to temperature logs and follow cooking instructions.
• Partner with store management to implement a department business plan.
• Inform and educate department associates about in-store promotions.
• Prepare seasonal critiques for sales and merchandising supervisor.
• Monitor and control department expenses.
• Assist in budgeting, profit/loss reviews and action on financial reports.
• Schedule routine price changes and update shelf tags.
• Maintain compliance with origin labeling regulations.
• Plan, organize and supervise inventory.
• Adhere to food safety regulations and guidelines.
• Reinforce safety programs and maintain proper temperatures.
• Inspect equipment and notify for repairs.
• Notify management of accidents and safety risks.
• Report safety risks or illegal activity.
• Work cooperatively in high-paced environments.
• Manage conflicts calmly and cooperatively.
• Maintain honesty and integrity of information.
• Follow directions and seek assistance when needed.
• Support and assist minors, individuals with special needs, and older adults.

Skills

Effective communication

Basic math

Handling stress

Knife handling

Customer service

Education

High school diploma or equivalent

Job description

Kroger Co. is seeking a Seafood Department team member to lead customer-focused service and ensure a safe, clean, and compliant seafood department.

You will cut seafood to customer specifications, stock fresh and frozen items, and help drive department goals and promotions. Ideal candidates will have strong communication skills, basic math ability, and a current food handler’s permit, with seafood or retail experience preferred.