SDR Team Lead — Hybrid (Remote) | Grow Pipeline

Nice Ltd.; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

NiCE is seeking a Manager, Sales Development to lead a team of SDRs, cultivate talent, and align Sales and Marketing to drive pipeline growth. You will coach and develop your team while ensuring alignment with overall GTM strategy.

You will coach weekly 1:1s, optimize targeting, partner with Sales Leadership, and ensure CRM hygiene and robust reporting. This hybrid role blends leadership with hands-on execution.

Qualifications

• Proven experience in sales development leadership or a consistent track record as a top-performing SDR/Team Lead.
• Exceptional verbal and written communication skills with the ability to motivate and inspire a team.
• Ability to use data to identify trends, track performance, and make informed strategic decisions.

Responsibilities

• Hire, onboard, and manage a high-performing team of SDRs.
• Conduct weekly 1:1s, live call coaching, and messaging reviews to improve conversion rates.
• Partner with Sales Leadership and Marketing to refine our Target Account Framework and ensure SDRs target the right personas.
• Drive team activity and performance to consistently meet or exceed pipeline goals.
• Manage and report on team metrics, ensuring CRM hygiene and effective use of our sales engagement stack.
• Work closely with Account Executives to ensure seamless hand-offs of qualified opportunities.

Skills

Team Leadership

Coaching

Strategic Thinking

Analytics

Sales Enablement

Communication

Tools

Salesforce

Outreach

Salesloft

Job description

NiCE is seeking a Manager, Sales Development to lead a team of SDRs, cultivate talent, and align Sales and Marketing to drive pipeline growth. You will coach and develop your team while ensuring alignment with overall GTM strategy.

You will coach weekly 1:1s, optimize targeting, partner with Sales Leadership, and ensure CRM hygiene and robust reporting. This hybrid role blends leadership with hands-on execution.