Head of SDR Growth & Coaching (Hybrid)

Socket.dev; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

NiCE-FLEX hybrid model

Job summary

NiCE is seeking a Manager, Sales Development to lead a growing SDR team and align Sales and Marketing strategies. You’ll coach, develop, and guide the team to exceed quotas while preparing them for future career steps within NiCE.

You’ll drive pipeline growth, refine target accounts, and collaborate closely with Account Executives to ensure seamless hand-offs. This role emphasizes accountability, data-driven decision making, and a culture of high performance.

Qualifications

• Proven leadership experience in sales development or a track record as a top-performing Senior SDR/Team Lead.
• Exceptional verbal and written communication with the ability to motivate a team.
• Strong analytical skills to use data, identify trends, and drive decisions.
• Thrives in a fast-paced, high-growth environment and adapts to ambiguity.
• Proficiency with Salesforce and sales engagement tools (Outreach, Salesloft).

Responsibilities

• Lead, onboard, and manage a high-performing SDR team.
• Provide weekly 1:1 coaching, live call reviews, and messaging feedback.
• Partner with Sales Leadership and Marketing to refine ICP and target accounts.
• Drive activity and performance to meet monthly and quarterly pipeline goals.
• Maintain CRM hygiene and optimize the sales engagement stack.
• Collaborate with Account Executives for seamless hand-offs and territory alignment.

Skills

Team Leadership

Coaching

Analytical Skills

Communication

Adaptability

Tech Savvy

Tools

Salesforce

Outreach

Salesloft

Job description

NiCE is seeking a Manager, Sales Development to lead a growing SDR team and align Sales and Marketing strategies. You’ll coach, develop, and guide the team to exceed quotas while preparing them for future career steps within NiCE.

You’ll drive pipeline growth, refine target accounts, and collaborate closely with Account Executives to ensure seamless hand-offs. This role emphasizes accountability, data-driven decision making, and a culture of high performance.