Hybrid SDR Manager: Lead, Coach & Pipeline Growth

NiCE; Atlanta (GA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

NiCE-FLEX hybrid model

Job summary

NiCE is seeking a Manager, Sales Development to lead and coach a team of SDRs, drive pipeline growth, and align Sales with Marketing. You will hire, onboard, and manage a high-performing team, conduct weekly 1:1s, and refine our ICP targeting to improve conversion rates.

You will partner with Sales Leadership and Marketing to ensure effective hand-offs with Account Executives, maintain CRM hygiene, and report on team metrics in a fast-paced, high-growth software environment.

Qualifications

• Proven experience in sales development leadership or top SDR/team lead performance.
• Excellent verbal and written communication with ability to motivate a team.
• Analytical mindset with ability to track performance trends and make data-driven decisions.
• Able to thrive in a fast-paced, high-growth environment and adapt to ambiguity.

Responsibilities

• Hire, onboard, and manage a high-performing SDR team.
• Conduct weekly 1:1s, live call coaching, and messaging reviews.
• Partner with Sales Leadership and Marketing to refine ICP and targeting.
• Drive activity and performance to meet monthly and quarterly pipeline goals.
• Ensure CRM hygiene and effective use of sales engagement tools.
• Collaborate with Account Executives to ensure seamless hand-offs.

Skills

Team leadership

Coaching

Data-driven decisions

Strategic thinking

Cross-functional collaboration

CRM discipline

Tools

Salesforce

Outreach

Salesloft

Job description

NiCE is seeking a Manager, Sales Development to lead and coach a team of SDRs, drive pipeline growth, and align Sales with Marketing. You will hire, onboard, and manage a high-performing team, conduct weekly 1:1s, and refine our ICP targeting to improve conversion rates.

You will partner with Sales Leadership and Marketing to ensure effective hand-offs with Account Executives, maintain CRM hygiene, and report on team metrics in a fast-paced, high-growth software environment.