SDR & CX Growth Leader — Hybrid & High-Impact Role

NiCE; Richardson (TX); Hybride; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

NiCE-FLEX hybrid model

Career development opportunities

Résumé du poste

NiCE is seeking a Manager of Sales Development to lead a high-performing SDR team. You will coach, develop talent, and align sales and marketing to optimize pipeline growth. The role focuses on coaching, data-driven decisions, and achieving monthly and quarterly targets.

You’ll partner with Sales Leadership and Marketing to refine ICPs and account targeting, ensuring effective handoffs to Account Executives while maintaining CRM hygiene across the stack.

Qualifications

• Experience leading sales development teams or a consistent track record as a top-performing Senior SDR/Team Lead.
• Excellent verbal and written communication with ability to motivate a team.
• Analytical mindset to identify trends, track performance, and drive decisions.
• Ability to thrive in a fast-paced, high-growth environment and navigate ambiguity.
• Proficient with Salesforce and sales engagement tools such as Outreach or Salesloft.

Responsabilités

• Hire, onboard, and manage a high-performing team of SDRs.
• Conduct weekly 1:1s, live call coaching, and messaging reviews to improve conversion rates.
• Partner with Sales Leadership and Marketing to refine Target Account Framework and personas.
• Drive team activity to meet or exceed monthly and quarterly pipeline goals.
• Manage and report on team metrics and maintain CRM hygiene.
• Collaborate with Account Executives for smooth handoffs and territory strategy alignment.

Connaissances

Team Leadership

Coaching

Strategic thinking

Data analysis

Communication

Adaptability

People development

Outils

Salesforce

Outreach

Salesloft

Description du poste

NiCE is seeking a Manager of Sales Development to lead a high-performing SDR team. You will coach, develop talent, and align sales and marketing to optimize pipeline growth. The role focuses on coaching, data-driven decisions, and achieving monthly and quarterly targets.

You’ll partner with Sales Leadership and Marketing to refine ICPs and account targeting, ensuring effective handoffs to Account Executives while maintaining CRM hygiene across the stack.