Hybrid SDR & CX Lead: Growth & Coaching

NICE (New Independent Conference Experts) Ltd.; Richardson, Northern (TX, KY); Hybride; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Skill Development

High-Performing Culture

Collaborative Environment

Valuable Work

Respected Role

Résumé du poste

NiCE is seeking a Manager, Sales Development to lead a team of Sales Development Representatives, focus on coaching, and align Sales with Marketing to grow pipeline. You will guide the team to exceed quotas and prepare them for future roles within NiCE.

You will work in a hybrid NiCE-FLEX model balancing two days in the office and three days remote, fostering collaboration and high performance in a fast-paced software company.

Qualifications

• Proven leadership of SDR teams or top-performing Senior SDR/Team Lead.
• Strong verbal and written communication with ability to motivate.
• Data-driven approach to track performance and identify trends.
• Thrives in fast-paced, high-growth environments and navigates ambiguity.

Responsabilités

• Lead, hire, onboard, and manage a high-performing SDR team.
• Provide weekly 1:1 coaching, live call coaching, and messaging reviews.
• Partner with Sales Leadership and Marketing to refine Target Account Framework.
• Drive activity to meet monthly and quarterly pipeline goals.
• Ensure CRM hygiene and effective use of sales engagement tools.
• Collaborate with Account Executives for seamless hand-offs and territory alignment.

Connaissances

Team Leadership

Coaching

Strategy

Execution

CRM Tools

Data Analysis

Communication

Adaptability

Salesforce

Sales Engagement Tools

Leadership

Outils

Salesforce

Outreach

Salesloft

Description du poste

NiCE is seeking a Manager, Sales Development to lead a team of Sales Development Representatives, focus on coaching, and align Sales with Marketing to grow pipeline. You will guide the team to exceed quotas and prepare them for future roles within NiCE.

You will work in a hybrid NiCE-FLEX model balancing two days in the office and three days remote, fostering collaboration and high performance in a fast-paced software company.