Scottsdale On-Site NOC Engineer — 24/7 Support

Talentify; Scottsdale (AZ); On-site; USD 69,000 - 73,000; Full time

Job summary

Talentify is building the future of autonomous mobility and is establishing a 24x7 Network Operations Center in Scottsdale, AZ. We seek a Network Operations Center (NOC) Engineer to monitor critical live services onsite, triage incidents, manage escalations, and help improve system reliability.

The role requires 5 days in the office with weekend coverage and offers $50–$53 per hour. As the first line of defense for Robotaxi infrastructure, you will document incidents, produce status summaries,

Qualifications

• Minimum 5+ years in a NOC/TechOps or similar structured operations environment.
• Experience monitoring enterprise networks, cloud infrastructure (AWS or GCP), and databases.
• Strong TCP/IP, DNS, authentication services EntraID, OpenAuth, SSL/TLS and networking knowledge.
• Proficiency with modern monitoring and observability platforms.

Responsibilities

• Provide 24x7 monitoring of IT services and infrastructure from the Scottsdale operations center.
• Acknowledge, investigate, and triage incidents affecting live services.
• Escalation management follows established procedures to route issues to specialized teams.
• Monitor real-time health of cloud environments, databases, DNS, and authentication services.
• Participate in incident retrospectives to improve reliability and reduce outages.
• Document incidents and produce shift handoff reports and service status summaries.
• Join escalation calls to aid in troubleshooting, resolution, and root-causing of incidents.

Skills

NOC operations

Incident management

Cloud monitoring

Networking basics

On-site availability

Communication skills

Education

CompTIA Network+

CompTIA Security+

CCNA

Tools

Grafana

Datadog

Kentik

LogicMonitor

PagerDuty

ServiceNow

JIRA

Incident.io

Job description

Talentify is building the future of autonomous mobility and is establishing a 24x7 Network Operations Center in Scottsdale, AZ. We seek a Network Operations Center (NOC) Engineer to monitor critical live services onsite, triage incidents, manage escalations, and help improve system reliability.

The role requires 5 days in the office with weekend coverage and offers $50–$53 per hour. As the first line of defense for Robotaxi infrastructure, you will document incidents, produce status summaries,