Network Engineer

Talentify; Scottsdale (AZ); On-site; USD 69,000 - 73,000; Full time

Job summary

Talentify is seeking a NOC Engineer to actively monitor networks, cloud environments, databases, and authentication systems from our Scottsdale operations center. You will triage alerts and escalate issues to keep live robotaxi operations running smoothly.

You will collaborate with our SRE team to translate shift observations into lasting reliability improvements, participating in incident reviews and producing detailed reports.

Qualifications

• 5+ years in a NOC, SOC, TechOps, or similar structured operations environment.
• Experience monitoring enterprise networks, cloud infrastructure (AWS or GCP), and critical databases.
• Strong understanding of TCP/IP, DNS, authentication services EntraID, OpenAuth, SSL/TLS and general networking.
• Proficiency with modern monitoring and observability platforms (Grafana, Datadog, Kentik, Logic Monitor) or similar.
• Excellent written and verbal communication skills, especially under pressure.
• Willing and able to work 100% on-site in Scottsdale, AZ with a weekend day every week.

Responsibilities

• 24x7 monitoring of critical IT services, networks, and infrastructure from Scottsdale operations center.
• Acknowledge, investigate, and triage system alerts.
• Act as primary responder for incidents impacting live services.
• Follow escalation pathways to route issues to specialized teams.
• Monitor health of cloud environments, databases, DNS, and authentication services.
• Participate in incident retrospectives to improve reliability and reduce outages.
• Document incidents and produce shift handoff reports and summaries.
• Join escalation calls to aid troubleshooting and root-cause analysis.

Skills

Incident mgmt

NOC ops

TCP/IP

DNS

EntraID

Cloud monitoring

On-site availability

Effective communication

Tools

Grafana

Datadog

Kentik

LogicMonitor

Job description

Job Title: Network Engineer
Job Duration: 06+ months
Pay Range: $50-$53 hourly USD
Day, Swing or Overnight; at least 1 weekend day
Work Type: Onsite (Scottsdale, AZ, 85260)
As a NOC Engineer, you will actively monitor networks, cloud environments, databases, and authentication systems; triage alerts; and execute swift escalation procedures to keep live robotaxi operations running smoothly.
You will also work directly with our SRE team to turn what you observe on shift into lasting reliability improvements.

Key Responsibilities:

• Continuous Monitoring: Provide proactive, 24x7 monitoring of the critical IT services, networks, and infrastructure supporting Client’s Operations from the Scottsdale operations center.
• Incident Triage & Response: Acknowledge, investigate, and triage system alerts.
• Act as the primary responder for incidents impacting live services.
• Escalation Management: Follow established operational procedures and escalation pathways to route complex issues to the appropriate specialized engineering teams.
• Service Health Tracking: Monitor the real-time health of cloud environments, databases, DNS, and authentication services required for continuous operations.
• Reliability Improvement: Participate in incident retrospective calls to provide feedback and recommendations to improve system reliability and reduce future outages.
• Reporting: Document incidents thoroughly and produce shift handoff reports and service status summaries.
• Escalation Calls: Participate in escalation calls to aid in troubleshooting, resolution, and root-causing of incidents.

Required Qualifications:

• Experience: 5+ years in a NOC, SOC, TechOps, or similar structured operations environment, with a strong understanding of incident management lifecycles and SLAs.
• Infrastructure Monitoring: Proven experience monitoring enterprise networks, cloud infrastructure (AWS or GCP), and critical databases.
• Core Services: Strong understanding of TCP/IP, DNS, authentication services EntraID, OpenAuth, SSL/TLS and general networking.
• Tooling: Proficiency with modern monitoring and observability platforms (e.g., Grafana, Datadog, Kentik, Logic Monitor, or similar alert management systems).
• Communication: Excellent written and verbal communication skills, with the ability to convey critical technical issues clearly during high-pressure situations.
• Availability: Willing and able to work 100% on-site in Scottsdale, AZ on an assigned shift that includes at least one weekend day (Saturday or Sunday) every week, including holiday coverage as scheduled.