Science Division IT Strategy & Investments Partner

Harvard University; Cambridge (MA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plans

Wellbeing resources

Family support

Tuition assistance

Commuter benefits

Job summary

Harvard University invites applications for the FAS Divisional Technology Partner: Science Division. This role partners with divisional leadership to align technology investments with priorities, leads demand planning, and coordinates enterprise solutions while managing escalations and ensuring effective issue resolution.

The position requires strong stakeholder management, strategic initiative, and executive communication skills, with hybrid work and a focus on collaboration across Harvard’s

Qualifications

• Bachelor's degree or equivalent work experience required.
• Minimum of five years’ post-secondary education or relevant work experience

Responsibilities

• Document local FAS technology needs and gather feedback on IT systems and services.
• Manage IT investment request intake.
• Partner with FAS divisional leadership to align technology investments with academic and operational priorities, ensuring IT initiatives are prioritized and/or funded within defined governance guardrails and resource budget.
• Facilitate FAS divisional demand planning, including IT roadmap development and shared visibility into intake, portfolio tradeoffs, and resource capacity.
• Coordinate with counterparts across the FAS to identify shared solutions to common problems.
• Produce annual report of divisional IT investments and impact.
• Represent divisional perspectives on FAS and University-wide enterprise applications and platforms.
• Serve as first point of escalation when warranted; triage and assess issues that warrant higher-level review.
• Prioritize FAS unit needs and resolve issues within resource budget.
• Diagnose whether issues stem from technology, policy, or business process, and route accordingly.
• Approve limited exceptions to service catalog parameters for access to IT resources.
• Make FAS computer refresh and allocation decisions within established lifecycle policies.
• Socialize and communicate IT change initiatives within the division.
• Collaborate with colleagues and stakeholders to address sensitive matters and build consensus; provide guidance to colleagues and arrange or deliver trainings as needed.

Skills

Stakeholder management

Strategic initiative

Executive communication

Stakeholder engagement

Negotiation

Financial stewardship

Resource allocation

Change leadership

Education

Bachelor's degree or equivalent

5+ years experience

Job description

Harvard University invites applications for the FAS Divisional Technology Partner: Science Division. This role partners with divisional leadership to align technology investments with priorities, leads demand planning, and coordinates enterprise solutions while managing escalations and ensuring effective issue resolution.

The position requires strong stakeholder management, strategic initiative, and executive communication skills, with hybrid work and a focus on collaboration across Harvard’s