School Transportation Dispatch Lead

Durham School Services; Pomona (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Holiday pay

PTO

Retirement plan

Job summary

Durham School Services in Pomona, CA is seeking an experienced dispatcher to coordinate daily bus routes, schedules, and driver assignments to ensure on-time service for students. Responsibilities include communicating route details, supporting drivers with routing, and maintaining accurate records.

The role requires strong organization, problem-solving, and bilingual abilities are a plus. We offer medical, dental, vision, life insurance, holiday pay, PTO, and a retirement plan, with a focus on

Qualifications

• High school diploma or GED required.
• Previous dispatch experience preferred.
• Knowledge of local area for routing efficiency.
• Strong communication in fast-paced environments.
• Bilingual abilities a plus.

Responsibilities

• Directs and monitors daily bus assignments and driver schedules.
• Ensures on-time service across routes, trips, and charters.
• Communicates route details to drivers for proper execution.
• Assists with routing directions and special services as needed.
• Maintains route documents and records for compliance and accuracy.
• Coordinates vehicle service and repairs with maintenance teams.
• Handles customer inquiries and escalates issues when needed.
• Upholds Summit School Services policies and safety standards.

Skills

Dispatch experience

Communication

Routing knowledge

Multitasking

Bilingual (nice to have)

Education

High school diploma or GED

Tools

Microsoft Office

Routing software

Job description

Durham School Services in Pomona, CA is seeking an experienced dispatcher to coordinate daily bus routes, schedules, and driver assignments to ensure on-time service for students. Responsibilities include communicating route details, supporting drivers with routing, and maintaining accurate records.

The role requires strong organization, problem-solving, and bilingual abilities are a plus. We offer medical, dental, vision, life insurance, holiday pay, PTO, and a retirement plan, with a focus on