School Technology Technician I - On-Site Support

Alamance-Burlington School System; Burlington (NC); On-site; USD 36,000 - 51,000; Full time

Job summary

Alamance-Burlington School System Technology seeks a Technology Technician I to support and maintain classroom and administrative technology across buildings in Burlington, NC. The role includes repair of hardware, software, and networks with on-site service in classrooms, labs, and offices.

The technician handles system-level first response for devices and collaborates with higher-level staff for complex issues.

Qualifications

• Graduation from a two-year college or technical school with a degree in a related field and eighteen months experience; or an equivalent combination of education and experience.
• Experience in computer and peripheral troubleshooting.

Responsibilities

• Assists with installation of hardware, software, and related peripherals under supervision.
• Maintains computers, software, and local area networks by monitoring performance.
• Installs upgrades to hardware and software.
• Recommends upgrades and replacements of technology-related equipment to building-level staff.
• Reads schematics, wiring diagrams, and manuals.
• Operates standard and specialized electronics devices in testing and troubleshooting computers and other technology-related equipment.
• Attends classes and seminars to enhance knowledge of equipment and operating systems.

Skills

Computer hardware

LAN knowledge

Communication

Relationship building

Education

Two-year college degree

Experience in computer troubleshooting

Job description

Alamance-Burlington School System Technology seeks a Technology Technician I to support and maintain classroom and administrative technology across buildings in Burlington, NC. The role includes repair of hardware, software, and networks with on-site service in classrooms, labs, and offices.

The technician handles system-level first response for devices and collaborates with higher-level staff for complex issues.