Technology Technician I

Alamance-Burlington School System; Burlington (NC); On-site; USD 36,000 - 51,000; Full time

Job summary

Alamance-Burlington School System Technology seeks a Technology Technician I to support and maintain classroom and administrative technology across buildings in Burlington, NC. The role includes repair of hardware, software, and networks with on-site service in classrooms, labs, and offices.

The technician handles system-level first response for devices and collaborates with higher-level staff for complex issues.

Qualifications

• Graduation from a two-year college or technical school with a degree in a related field and eighteen months experience; or an equivalent combination of education and experience.
• Experience in computer and peripheral troubleshooting.

Responsibilities

• Assists with installation of hardware, software, and related peripherals under supervision.
• Maintains computers, software, and local area networks by monitoring performance.
• Installs upgrades to hardware and software.
• Recommends upgrades and replacements of technology-related equipment to building-level staff.
• Reads schematics, wiring diagrams, and manuals.
• Operates standard and specialized electronics devices in testing and troubleshooting computers and other technology-related equipment.
• Attends classes and seminars to enhance knowledge of equipment and operating systems.

Skills

Computer hardware

LAN knowledge

Communication

Relationship building

Education

Two-year college degree

Experience in computer troubleshooting

Job description

Technology Technician I

Alamance-Burlington Schools Technology - Burlington, North Carolina Open in Google Maps

This job is also posted in Alamance-Burlington School System , and North Carolina School Jobs

Job Details

Job ID: 5891876

Application Deadline: Posted until filled

Posted: Aug 18, 2026 4:00 AM (UTC)

Starting Date: Immediately

Job Description

POSITION TITLE

Technician I

SCHOOL/DEPARTMENT

Technology

SALARY

Salary Grade 66

FLSA STATUS

Non-exempt

REPORTS TO

Chief Technology Officer

SUPERVISES

None

WORK WEEK SCHEDULE

Monday - Friday

WORK HOURS

40

NUMBER OF MONTHS PER YEAR

12

POSITION PURPOSE:

An individual in this class supports and maintains both administrative and instructional computers, software, and networks. This work includes repair of all technology-related equipment. Employee provides on- site assistance in classrooms, media centers, computer labs, and administrative offices. Employee identifies problems and takes appropriate corrective action. Employee installs and upgrades all technology-related equipment in network and stand-alone environments. Typically, this employee will provide first response support from the system level for the maintenance and operation of computers, software, and networks at the building level. Employee may have multiple sites to maintain. Complex problems are referred to Technician II, III, or Network Engineer positions. This position is distinguished from the Technician II by its emphasis on less building-level support and less specialized knowledge of computer hardware, software, and computer networks.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong knowledge of computers and related technologies.

• General knowledge of components of local area networks.

  Understanding of mechanical, electronic, and computer principles as applied to the repair and maintenance of computers and peripherals.

• Ability to communicate effectively with all levels of technology users.
• Ability to establish and maintain effective working relationships

EDUCATION, TRAINING, AND EXPERIENCE

• Graduation from a two-year college or technical school with a degree in a related field and eighteen months experience; or an equivalent combination of education and experience. Experience in computer and peripheral troubleshooting

CERTIFICATION AND LICENSE REQUIREMENTS

• Must possess a valid driver’s license issued by the NC Department of Motor Vehicles
• Must possess a personal vehicle for use during work hours

PREFERRED QUALIFICATIONS:

• Experience working in technology in a public-school setting
• Bachelor’s Degree from an accredited institution in Computer Science or Engineering

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Under the supervision of the Technician III or Network Engineer, assists with the installation of hardware, software, and related peripherals.
• Ensures the maintenance of all computers, software, and local area networks by monitoring performance.
• Installs upgrades to hardware and software.
• Makes recommendations to building-level staff regarding upgrades and replacement of technology- related equipment.
• Reads and interprets schematics, wiring diagrams, and manuals.
• Operates standard and specialized electronics devices in testing and troubleshooting computers and other technology-related equipment.
• Attends classes and seminars to enhance knowledge of equipment and operating systems.

Position Type: Full-Time

Salary: $3,249.31 to $4,602.98 Per Month

Job Categories:

Support Staff > Computer Support

Support Staff > Network Services

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Dennis Frye , Executive Director of Technology
• Technology
• Email: [e-mail]