School IT Support & Training Assistant

Young World Physical Education; Jacksonville (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Onslow County Schools is seeking a Technician Assistant to support computer systems and related software across multiple school sites in Jacksonville, NC. The role reports to the Computer Technician and requires hands-on IT assistance within the county.

The ideal candidate will have a high school diploma with IT experience, familiarity with Microsoft Office, and the ability to train staff on hardware and non-instructional software. Join us to help keep school technology running smoothly.

Qualifications

• Graduation from high school with three years of work-related IT experience.
• Knowledge of Microsoft Office applications and operating system utilities.

Responsibilities

• Provides tier one support for all computers and software within the school district.
• Performs upgrades to hardware and software as identified by senior IT staff.
• Uses a work-order tracking system for routine repair and maintenance of equipment.
• Refers complex problems to higher level technical support.
• Maintains site licenses and user administration for specified software within the assigned facilities.
• Maintains inventory control procedures for technology equipment within the assigned facilities.
• Attends classes and seminars to enhance knowledge of equipment, operating systems, and application software.
• Performs any other work assignments, as assigned.

Skills

Computer knowledge

IT device knowledge

Software knowledge

User communication

Deployment support

Teacher training

Organizational skills

County-wide travel

Relationship building

Independent problem solving

Education

High school diploma + 3 yrs IT experience

Microsoft Office knowledge

OS utilities knowledge

Tools

Microsoft Office

Operating System Utilities

Job description

Onslow County Schools is seeking a Technician Assistant to support computer systems and related software across multiple school sites in Jacksonville, NC. The role reports to the Computer Technician and requires hands-on IT assistance within the county.

The ideal candidate will have a high school diploma with IT experience, familiarity with Microsoft Office, and the ability to train staff on hardware and non-instructional software. Join us to help keep school technology running smoothly.