School Technology Support Specialist

YOSS, Inc.; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Bryan County School System is seeking a Technology Specialist to provide first-tier support for end-user devices, printing, networking, and other tech systems in a hybrid cloud environment.

The successful candidate will install, configure, and troubleshoot hardware/software, manage inventory, and collaborate with the Technology Department across multiple campuses. Strong communication and problem-solving skills are essential.

Qualifications

• High school diploma or equivalent required.
• One or more years of successful work experience troubleshooting computer, local application, networking, and peripheral hardware/software issues preferred.

Responsibilities

• Provide technical assistance to school personnel on hardware and software
• Install, maintain, and troubleshoot computer hardware, software, and peripherals
• Perform fundamental network installation, maintenance, and troubleshooting from workstation to core, to include cabling as needed
• Install, maintain, and troubleshoot miscellaneous network based equipment
• Maintain physical inventory of technology equipment
• Participate in training programs to increase skills and proficiency in work related areas
• Utilize the ticketing system to monitor and schedule work
• Manage the removal and relocation of obsolete technology from assigned facilities in accordance with departmental and district policies and procedures.
• Travel to any school campus within the county as necessary
• Ensure adherence to appropriate safety procedures
• Enforce system’s security policies and procedures
• Attend mandatory departmental and system meetings, represent the Technology Department in school, regional, and some district meetings as required
• Other duties and responsibilities as requested by the Director of Technology

Skills

Communication

Prioritization

Troubleshooting

Microsoft Office

Independent work

End-user support

Education

High School Diploma

Job description

Bryan County School System is seeking a Technology Specialist to provide first-tier support for end-user devices, printing, networking, and other tech systems in a hybrid cloud environment.

The successful candidate will install, configure, and troubleshoot hardware/software, manage inventory, and collaborate with the Technology Department across multiple campuses. Strong communication and problem-solving skills are essential.