K-12 Technology Support Specialist

Muscogee County School District; Columbus (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

Muscogee County School District is seeking a Technology Support Specialist to maintain and repair district technology across learning environments. You will support classrooms, interactive displays, AV systems, and student devices, ensuring reliable access to digital learning tools.

The role emphasizes strong customer service, problem-solving, and proactive learning of new technologies to enhance teaching and operations within the Division of Information Services at Bradley Technology Center.

Qualifications

• Educational and technical knowledge to diagnose hardware/software issues across diverse devices.
• Experience or training in technology support and repair preferred.
• Certifications such as CompTIA A+ or Google IT Support considered a plus.

Responsibilities

• Demonstrates prompt and regular attendance.
• Perform routine hardware inspections and preventative maintenance on classroom technology.
• Execute software and firmware updates and configuration adjustments.
• Diagnose and repair hardware/software issues on displays, AV systems, and devices.
• Coordinate repair/replacement with vendors to minimize disruptions.
• Provide clear, courteous support to staff, educators, and students.
• Facilitate integration of technology to support hybrid learning and collaboration.
• Complete device certification training within six months of employment.
• Research and recommend emerging technology solutions for efficiency and learning impact.
• Assist with asset management and inventory tracking.
• Stay current on edtech trends to improve instruction and operations.

Skills

Technical aptitude

Customer service

Troubleshooting

Networking basics

Education

High school diploma

CompTIA A+ or equivalent

Tools

Windows OS

macOS

ChromeOS

iOS

Job description

Muscogee County School District is seeking a Technology Support Specialist to maintain and repair district technology across learning environments. You will support classrooms, interactive displays, AV systems, and student devices, ensuring reliable access to digital learning tools.

The role emphasizes strong customer service, problem-solving, and proactive learning of new technologies to enhance teaching and operations within the Division of Information Services at Bradley Technology Center.