Part-Time IT Support Technician | Flexible Hours

City of Bryan; Bryan (TX); On-site; USD 19,000 - 22,000; Part time

Job summary

City of Bryan is seeking a part-time IT Support Specialist to provide front-line technical assistance for desktops, laptops, mobile devices, printers, and peripherals. You will troubleshoot hardware and software issues, support network file and print services, and resolve a wide range of IT application problems to keep city operations running smoothly.

The role requires strong customer service, efficient issue resolution, and willingness to travel to City facilities for in-person support.

Qualifications

• High School Diploma or GED; college is a plus.
• Some professional hands-on IT support experience.
• Experience with Windows Server, Exchange Online, Windows 11, and Microsoft 365 Apps in a networked setting.

Responsibilities

• Delivers prompt, courteous end-user support via email, phone, or in-person.
• Diagnoses and resolves hardware, software, and network issues.
• Escalates complex problems when needed.
• Maintains accurate IT asset inventory and records.

Skills

Customer service

Communication

Troubleshooting

Time management

Independent worker

Education

High School Diploma or GED

Tools

Windows Server 2022+

Microsoft Exchange Online

Windows 11

Microsoft 365 Apps

Job description

City of Bryan is seeking a part-time IT Support Specialist to provide front-line technical assistance for desktops, laptops, mobile devices, printers, and peripherals. You will troubleshoot hardware and software issues, support network file and print services, and resolve a wide range of IT application problems to keep city operations running smoothly.

The role requires strong customer service, efficient issue resolution, and willingness to travel to City facilities for in-person support.